2004 news archive
Technology, learning and business updates from e-academy
Giving your PC the finger
1 October 2004
Does Microsoft's release of its first wave of fingerprint recognition products herald a new mainstream era in security: biometrics?
What's new in Microsoft ISA Server 2004?
1 October 2004
You can never have too much security - but the question we need to ask of ISA Server 2004, is: does it have enough?
It's the service that counts
1 October 2004
Customer service desks need more than just great technical skills - they need the expertise to provide great customer service too. For many organisations, ITIL is fast becoming the accepted standard for service desk training.
Data throughput on an Ethernet network
1 October 2004
What's the best way to squeeze that last ounce of performance from your good old Category-5 Ethernet network?
Microsoft Windows XP SP2 - handle with care!
25 August 2004
Seldom has a software patch received so much press attention. If you're unaware of Microsoft's launch of Windows XP Service Pack, you must be spending all your time watching the Olympics!
Dreamweaver MX 2004 - power tips
25 August 2004
Dreamweaver is the most trusted application for Web development - and it's filled with hidden power. Here's some of our favourite tips for unlocking Dreamweaver's secrets.
Information Security Management System - BS 7799
25 August 2004
One of our instructors returns from an official British Standards Institute course for IT security standard 7799 - and shares his experience of the accreditation process.
Microsoft Certified Desktop Support Technician - the verdict
29 June 2004
Having reviewed the course material, passed the examinations and successfully delivered the MCDST courses, we thought an appraisal of the process would be useful, including its level of difficulty, the relationship between course content and examination questions - and how it fits into the jigsaw that is Microsoft certification.
Patch management
29 June 2004
Don't do today what you can put off until tomorrow - unless that thing is patching your systems. You can't defer it, you can't ignore - you've got to patch it.
.NET for IT professionals
29 June 2004
With it's powerful programming languages and XML-based interoperability, Microsoft .NET is so often perceived as being the domain of developers. But .NET is a pervasive mix of technologies that extends right around a business - so it's important to IT professionals too.
