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Planning, Deploying, and Managing Microsoft Exchange Server 2010 Unified
The Planning, Deploying, and Managing Microsoft Exchange Server 2010 Unified training course is available at our Cardiff training centre in Wales, which is also within easy reach of Newport, Bristol and South Wales
Overview
This course provides information on planning and managing Microsoft Exchange Server 2010 Unified Messaging (UM) deployments. The course addresses such topics as new features, upgrading from Microsoft Exchange Server 2007 UM to Exchange Server 2010 UM, Microsoft Office Communications Server 2007 integration, and tools and processes to support Unified Messaging planning, installation/setup, and implementation.
Prerequisites
To benefit from this course, students must have:
•A thorough understanding of Exchange Server 2007 Unified Messaging
features and functionality.
•An understanding of how to install and setup the Exchange Server
2010 Unified Messaging role.
•General familiarity with Office Communications Server 2007 R2.
Course Outline
Module 1: Overview of Exchange Server 2010 Unified
Messaging
This module provides an introduction to new features
introduced in the Exchange Server 2010 Unified Messaging service,
with particular attention to the new Arbitration Mailbox feature
and improved name resolution.
Lessons
•Lesson 1: Introduction to Exchange Server 2010 Unified
Messaging
•Lesson 2: Overview of Changes to Unified Messaging in Exchange
Server 2010
•Lesson 3: Arbitration Mailbox
•Lesson 4: Improved Name Resolution
Module 2: Exchange Server 2010 Unified Messaging
Architecture
This module describes the overall Exchange Server 2010
architecture and the role of the Unified Messaging system within
this architecture. The module also describes how to plan your UM
server implementation to ensure that your capacity and availability
needs are met, and explains how Cisco Call Manager can be
integrated with Exchange Server 2010 UM.
Lessons
•Lesson 1: Exchange Server 2010 Unified Messaging Server
Topologies
•Lesson 2: Exchange Server 2010 Unified Messaging Logical
Design
•Lesson 3: Exchange Server 2010 Unified Messaging Server Capacity
Planning
•Lesson 4: Exchange Server 2010 Unified Messaging
Availability
•Lesson 5: VoIP Gateway Capacity Planning and Ports
Calculation
•Lesson 6: Exchange Server 2010 Unified Messaging Audio Codecs
Module 3: Exchange Server 2010 Unified Messaging Setup
and Language Support
This module explains the changes in Unified Messaging
server Setup in Exchange Server 2010. You will also learn about the
extended Unified Messaging internationalization introduced in
Exchange Server 2010, as well as changes in language support
between Exchange Server 2007 and Exchange Server 2010 Unified
Messaging.
Lessons
•Lesson 1 Changes in Exchange Server 2010 Unified Messaging
Setup
•Lesson 2: Installing the Exchange Server 2010 Unified Messaging
Server Role
•Lesson 3: Internationalization
Module 4: Upgrading Exchange Server 2007 to Exchange
Server 2010 Unified Messaging
This module explains the different scenarios for upgrading
from an existing Exchange Server 2007 Unified Messaging environment
to an Exchange Server 2010 Unified Messaging environment. The
module explains what types of environments are supported, and how
calls will be routed in the new mixed environment.
Lessons
•Lesson 1: Upgrade Requirements and Scenarios
•Lesson 2: Adding an Exchange Server 2010 UM Server to an Existing
Exchange Server 2007 UM Environment
•Lesson 3: Call Flow After Introducing an Exchange Server 2010
Unified Messaging Server
•Lesson 4: Migration Issues
Module 5: Call Answering Rules
This module explains the new Call Answering Rules feature
that is introduced in Exchange Server 2010 Unified Messaging. The
module describes how Call Answering Rules work, and explains how to
administer, configure, and troubleshoot these rules.
Lessons
•Lesson 1: Call Answering Rules Overview
•Lesson 2: Administering Call Answering Rules
•Lesson 3: Troubleshooting Issues with Call Answering Rules
Lab : Working with Call Answering Rules
•Exercise 1: Enable a User for Call Answering Rules
•Exercise 2: Create Call Answering Rules
•Exercise 3: Trigger Call Answering Rules
Module 6: Voice Mail Preview
This module introduces the new Voice Mail Preview feature
in Exchange Server 2010. The module describes how Voice Mail
Preview works and how users can administer the various Voice Mail
Preview options.
Lessons
•Lesson 1: What Is Voice Mail Preview?
•Lesson 2: Voice Mail Preview User Administration and
Experience
Module 7: Protected Voice Mail
This module introduces Protected Voice Mail, a new feature
in Exchange Server 2010 Unified Messaging that uses Information
Rights Management (IRM) to encrypt the contents of voice messages
and specify the operations permitted on them.
Lessons
•Lesson 1: Overview of Protected Voice Mail
•Lesson 2: Active Directory Rights Management Service
•Lesson 3: Supported Protected Voice Mail Operations
•Lesson 4: Implementing Protected Voice Mail
Module 8: Message Waiting Indicator
This module presents an overview of the Message Waiting
Indicator feature introduced in Exchange Server 2010.
Lessons
•Lesson 1: Overview of Message Waiting Indicator
•Lesson 2: Configuring Message Waiting Indicator
•Lesson 3: Message Waiting Indicator Design and Support Issues
Module 9: Faxing with Exchange Server 2010 Unified
Messaging
This module explains how Exchange Server 2010 Unified
Messaging enables users to receive fax messages in their Exchange
Server 2010 mailbox.
Lessons
•Lesson 1: Overview of Faxing with Exchange Server 2010 Unified
Messaging
•Lesson 2: Configuring Exchange Server 2010 Unified Messaging
Faxing
Module 10: Integrating Office Communications Server 2007
R2 with Exchange Server 2010 Unified Messaging
This module presents common integration scenarios that
make Exchange Server 2010 Unified Messaging and Office
Communications Server 2007 R2 "better together."
Lessons
•Lesson 1: Exchange Server 2010 Unified Messaging and Office
Communications Server 2007 R2 Integration
•Lesson 2: Exchange Server 2010 Unified Messaging Integration with
Office Communications Server 2007 R2 Enterprise Voice
•Lesson 3: Office Communications Server 2007 R2 Integration with
Outlook Web App
Quick link to this course: www.e-academy.ltd.uk/10508
