e-academy – IT training excellence in Cardiff, Newport, Bristol and South Wales

Course details
Fee £1280
Days 3
Code 1264AI

There are currently no dates scheduled for this course.

However it can still be provided on a closed-company basis – or we may schedule it on demand. Please contact us for further information.

e-mail us
or call us on
0845 650 6500

Citrix XenApp (Presentation Server 4.5): Support

The Citrix XenApp (Presentation Server 4.5): Support training course is available at our Cardiff training centre in Wales, which is also within easy reach of Newport, Bristol and South Wales

Overview

This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running Citrix XenApp (Presentation Server 4.5)software. Learners are introduced to the tools used to monitor the Presesntation Server farm, record farm activity and generate reports. This course provides learners with the skills necessary to maintain data and server integrity and to scale, optimise and troubleshoot the Presentation Server farm.

Examination information

  • There is currently no examination associated with this course

Prerequisites

Before attending this course, students must have:

  • Working knowledge of Microsoft Windows Server 2003 with Terminal Services.
  • Working knowledge of the architecture and administrative tasks associated with Citrix XenApp (presentation Server 4.5)
  • Citrix Presentation Server 4.5 Administration Course

Course outline

Module 1: Supporting Presentation Server

  • Presentation Server Components
  • Presentation Server Communication
  • Services used by Presentation Server
  • Monitoring and Support Tools

Module 2: Monitoring the Server Farm

  • Server Farm Monitoring
  • Session Information
  • Session Management Options
  • Metrics, Alarms and Alerts
  • Health Monitoring and Recovery
  • Command-line Utilities
  • QUERY commands
  • DSMAINT command

Module 3: Optimising and Troubleshooting the Server Farm

  • Server Capacity
  • Network Optimisation
  • Server Farm Optimisation
  • Server Farm Troubleshooting

Module 4: Supporting the Data Store

  • Data Store Access Methods
  • Data Store Monitoring
  • IMA Service Monitoring
  • Database Tools
  • Data Store Maintenance and Optimisation
  • Database Troubleshooting

Module 5: Optimising and Troubleshooting clients

  • Client Connection Process
  • Troubleshooting Session Initialization
  • Citrix Application Streaming Sessions
  • Troubleshooting Streaming Sessions

Module 6: Supporting Published Applications

  • Application Loading
  • Application Optimisations
  • Virtual Memory Optimisation
  • Application Monitoring
  • Server Resource Monitoring
  • Application and Network Configuration Monitoring
  • Security Configuration Monitoring
  • Application Compatibility
  • Application Test Environment
  • Application Troubleshooting

Module 7: Managing Policies

  • Active Directory Policies
  • Active Directory Policy Management
  • Citrix Policy Management
  • Troubleshooting Policies
  • ICA Client Policy Configuration

Module 8: Optimising and Troubleshooting Printing

  • Print Optimisation
  • Printing Path for Audio-Created Printers
  • Print Server and Driver Settings
  • Universal Printing

Module 9: Optimising and Troubleshooting Web interface

  • Web Interface Communications
  • Web Interface Configuration Methods
  • Web Interface Configuration Server
  • Web Interface Site Structure
  • Web Interface Security
  • Client to Web Interface Communication
  • Web Interface to Presentation Server Communication
  • Client to Presentation Server Communication
  • Web Interface Troubleshooting
  • Authentication Troubleshooting

Module 10: Optimising and Troubleshooting Secure Gateway

  • Secure Gateway Components
  • Secure Gateway Connection Process
  • Secure Gateway Monitoring
  • Secure Gateway Optimisation
  • Digital Certificates
  • Secure Gateway Troubleshooting