e-academy – IT training excellence in Cardiff, Newport, Bristol and South Wales

Course details
Fee £140
Days 1
Code ILM2C
Course dates
May 
Jun 
Jul5
Aug 
Sep5
Oct 

Click on a course date to book
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0845 650 6500

Workplace communication

The Workplace communication training course is available at our Cardiff training centre in Wales, which is also within easy reach of Newport, Bristol and South Wales

Overview

 

This one-day course is suitable for practising or aspiring team or cell leaders who have experience but no formal training, and can be taken as a stand alone course, or as part of the ILM Level 2 Award in Team Leading.

 

Course Outlines

 

  • Stages of the communication process
  • Barriers and how to overcome them
  • Understanding our communication preferences and the impact it has when leading teams
  • Monitoring the teams goals and targets
  • Identifying under performance and the extent in which a team leader can address the issue  
  • Motivating the team to perform