| Fee | £120 |
|---|---|
| Days | 1 |
| Code | LBM7 |
| May | |
|---|---|
| Jun | |
| Jul | |
| Aug | 15 |
| Sep | |
| Oct |
Click on a course date to book
e-mail us
or call us on
0845 650 6500
Negotiation Skills
The Negotiation Skills training course is available at our Cardiff training centre in Wales, which is also within easy reach of Newport, Bristol and South Wales
Overview
This course is for those who want to improve their negotiation skills with colleagues, customers and suppliers. It is a general purpose course to meet the nedds of all who negotiate at work in various situations.
Course Outline
The negotiation arena
- Types of negotiation situations
- Characteristics of negotiation
- Planning your negotiation strategy
The negotiation process
- The stages of the negotiation process
- How to plan and conduct the negotiation at each stage
- Bargaining strategies
- Some of the potential pitfalls
- 4 principles for better negotiations
Your negotiation skills
- How to influence and persuade
- Listening, questioning and responding skills
- Handling negative responses and reactions
- Seeking and securing points of agreement
- Striving for a win-win outcome
- Practical tips and techniques
Quick link to this course: www.e-academy.ltd.uk/lbm7
