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Managing performance effectively

The Managing performance effectively training course is available at our Cardiff training centre in Wales, which is also within easy reach of Newport, Bristol and South Wales

Overview

This one day course has been designed for either practicing, or aspiring, Middle Managers, and can be taken as a stand alone course, or as part of the ILM Level 3 Award in First Line Management.

Course Outline

• To understand the importance of reviewing members of staff, setting objectives and monitoring performance
• To be able to set SMART objectives and performance standards for the team.
• To look at the key components of a performance development review and interviewing techniques required to gain confidence in applying the process
• Give and receive constructive feedback
• To deal effectively with performance issues
• Supervised simulation to develop the ability to apply knowledge and skills 

Quick link to this course: www.e-academy.ltd.uk/ilm3b