e-academy – IT training excellence in Cardiff, Newport, Bristol and South Wales

Course details
Fee £115
Days 1
Code XC1

There are currently no dates scheduled for this course.

However it can still be provided on a closed-company basis – or we may schedule it on demand. Please contact us for further information.

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or call us on
0845 650 6500

Outlook

The Outlook training course is available at our Cardiff training centre in Wales, which is also within easy reach of Newport, Bristol and South WalesMicrosoft Certified Gold Partner for Learning Solutions

Overview

Tasks include working with Outlook basics and using Outlook messaging. Students will learn how to manage messages, use the Address Book, and schedule with the Calendar. Students will also learn how to work with the Message window, format Outlook messages, and insert message components. Tasks include creating HTML messages, using Outlook messaging features, working with the Rules Wizard, handling junk mail, and using the Out of Office Assistant

Examination information

  • This course helps prepare delegates for the ECDL Module 7 - Information and Communication examination and the Microsoft Office Specialist Outlook examination

Prerequisites

Before attending this course, students must have:

  • Knowledge and experience in using a Windows environment

Course outline

Module 1 - Exploring Outlook

  • Using the Outlook Interface
  • Using Task Panes
  • Using the Navigation Pane
  • Using the Folder List

Module 2 - Sending and Receiving Messages

  • Using the Mail Pane
  • Sending a Message
  • Reading Messages in the Message Window
  • Using a Desktop Alert to Open a Message
  • Addressing Messages with the Address Book
  • Using the Unread Mail Search Folder
  • Viewing Sent Messages
  • Replying to a Message
  • Forwarding a Message

Module 3 - Using Outlook Messaging Features

  • Working with Message Formats
  • Changing the Default Message Format
  • Setting Message Options
  • Setting Message Tracking Options
  • Recalling a Message

Module 4 - Working with Components and Office

  • Attaching a File to a Message
  • Creating a Signature
  • Working with AutoArchive

Module 5 - Organising Messages

  • Sorting Messages
  • Flagging a Message
  • Using the For Follow Up Search Folder
  • Flagging a Message with a Reminder
  • Creating a New Folder
  • Moving a Message to a Different Folder
  • Emptying the Deleted Items Folder

Module 6 - Using the Address Book

  • Opening the Address Book
  • Selecting a Different Address Book
  • Creating a New Contact Entry
  • Creating a Personal Address Book

Module 7 - Organising Outlook Items

  • Assigning a Category to an Outlook Item
  • Using the Find Bar
  • Viewing the Reminder Window

Module 8 - Working with Rules

  • Creating a Rule Based on a Message
  • Deleting a Rule
  • Changing the Value of a Rule
  • Managing Alerts
  • Using the Out of Office Assistant

Module 9 - Formatting Outlook Messages

  • Inserting a File as Text into a Message
  • Running the Spelling and Grammar Checker
  • Using Smart Tags
  • Using the Research Task Pane
  • Using Stationery to Create a Message

Module 10 - Customising Views

  • Moving a Field in a View
  • Filtering a View
  • Grouping Items in a Folder
  • Using Colors to Organize Messages

Module 11 - Working with Offline Settings

  • Managing Remote Connections
  • Using Cached Exchange Mode
  • Switching between Online and Offline
  • Synchronizing Folders
  • Creating a Dialup Connection
  • Using Remote Mail

Module 12 - Scheduling with the Calendar

  • Navigating the Calendar
  • Scheduling a New Appointment
  • Scheduling an Event
  • Setting a Calendar Item as Recurring
  • Viewing Side by Side Calendars

Module 13 - Managing Meetings

  • Scheduling a Meeting
  • Accepting/Declining Meeting Requests
  • Tracking Meeting Responses
  • Updating a Meeting
  • Creating Group Calendars

Module 14 - Managing Contacts

  • Adding a Contact
  • Flagging a Contact for Follow up
  • Tracking All Activities for a Contact
  • Creating a Distribution List
  • Deleting a Contact

Module 15 - Working with Tasks

  • Adding a Task
  • Creating a Recurring Task
  • Marking a Task Complete
  • Assigning a Task to Another Outlook User
  • Sending a Status Report

Module 16 - Working with Notes

  • Using the Notes Pane
  • Creating a Note

Module 17 - Using the Journal

  • Creating a Journal Entry
  • Assigning a Contact to a Journal Entry
  • Modifying Journal Entry Types

Module 18 - Working with Files and Applications

  • Importing Data into an Outlook Folder
  • Exporting Outlook Data

Module 19 - Working with the Multiple Email Accounts

  • Setting up Additional Email Accounts
  • Sending Messages from Different Accounts
  • Accessing Mail from Different Accounts

Module 20 - Working with the Internet

  • Using the Name Menu
  • Adding to the Instant Messaging List
  • Sending an Instant Message
  • Sending an Internet Meeting Request

Module 21 - Working with Folders and Forms

  • Using Folder Properties
  • Setting Permissions Properties
  • Accessing Another User's Folder
  • Creating a Personal Folder
  • Archiving a Folder

Module 22 - Adding Shortcuts to the Navigation Pane

  • Working with the Favorite Folders Pane
  • Creating a New Group
  • Adding a Folder Shortcut
  • Renaming a Folder Shortcut

Module 23 Working with Junk Mail

  • Setting Junk Email Options
  • Adding to the Junk Filter Lists

Module 24 Setting Message and Security Options

  • Setting Email Options
  • Setting Default Message Fonts
  • Using Digital Certificates
  • Encrypting Messages

Module 25 Setting Other Outlook Options

  • Setting Calendar Options
  • Setting Tasks Options
  • Setting Notes Options
  • Setting Journal Options